Dell Technologies sells computers and the equipment that runs corporate data centers, to consumers, businesses, governments and not-for-profit groups in over 170 countries. It sells through its own sales force and through channel partners such as resellers and distributors, and it lets customers pay upfront, over time, or by subscription.
It has two reportable segments. The Infrastructure Solutions Group sells servers (including servers built for artificial intelligence work), networking and storage, plus related software and services. About 65% of that segment's revenue comes from customers in the Americas. The Client Solutions Group sells Dell-brand notebooks, desktops and workstations, plus displays, docking stations and other accessories, along with services such as support and extended warranties. About 60% of that segment's revenue comes from the Americas.
Dell says it faces price and product competition in every area, from companies that focus on one product line and from large cloud providers that buy equipment directly from manufacturers. It used to resell VMware software, but it ended that arrangement in March 2024 after Broadcom bought VMware, and it no longer sells those products.