Bank of America is a bank based in Charlotte, North Carolina, that serves individuals, small and midsize businesses, large companies, investors and governments. It offers checking and savings accounts, credit cards, mortgages and other loans, investment and wealth management services, and investment banking and trading. It had $3.4 trillion in assets at the end of 2025.
It reports four segments. Consumer Banking serves about 69 million consumer and small business clients through about 3,600 branches, about 15,000 ATMs, call centers and its apps and website. Global Wealth & Investment Management, made up of Merrill Wealth Management and Bank of America Private Bank, oversees client balances of $4.8 trillion. Global Banking lends to companies, manages their cash and payments, and advises them on deals and on raising money. Global Markets trades stocks, bonds, currencies and commodities for institutional investors and provides research. The bank earns interest on loans and investments, and fees for cards, advice, trading and money management. It names as competitors other banks, credit unions, brokers, investment and insurance firms, card issuers, hedge funds, private equity firms and internet-based companies.
Bank of America had about 213,000 employees at the end of 2025, 77 percent of them in the United States. It operates in all major US markets and in more than 35 other countries and jurisdictions.